At BigCity7J, every piece of merch is custom-printed just for you — made fresh, not off-the-rack. That means we don’t do standard returns or exchanges... but we’ve still got your back when things go sideways.
🚨 Damaged or Defective?
No stress. If your gear shows up flawed or broken, we’ll fix it fast. Just send us:
Your Order ID
A photo of the damage
And do it within 30 days of delivery
We’ll hook you up with a free reprint or a full refund — your choice.
🔁 Returns & Exchanges?
Because everything’s printed on demand, we don’t support returns or swaps if you change your mind or pick the wrong size. Choose carefully, fam!
📦 Returned to Sender or Lost?
If your order bounces back due to an invalid address, or vanishes in transit, we’ll refund the product price — no drama, just honesty.
Choosing a selection results in a full page refresh.
